Our technical support contact center is helping clients differentiate themselves through world-class product support services, helping them troubleshoot and resolve problems quickly, thereby improving service levels and attaining higher customer satisfaction. We developed an indigenous ITSM helpdesk system catering to various industries.

Our Product Support services are cohesively delivered through scalable technology-enabled solutions leveraging multiple channels, such as voice, e-mail, chat, remote assistance and web-based support, and covering the life cycle of a product. Building customer loyalty by swiftly troubleshooting and resolving tickets is the key to our differentiated services.